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TI-2021-14840 Aliases CVE-2021-36696GHSA-q3gh-3g45-67qg

Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a…

Priority LOW 25CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in social media links on a user profile due to lack of input validation.

Why it matters now

EPSS 0.00569 47th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:deskpro:deskpro:2021.1.6:*:*:*:cloud:*:*:*2021.1.6VulnerableDeskpro
cpe:2.3:a:deskpro:deskpro:2021.1.6:*:*:*:on-premise:*:*:*2021.1.6VulnerableDeskpro
  • cpe:2.3:a:deskpro:deskpro:2021.1.6:*:*:*:cloud:*:*:* Versions 2021.1.6 Vulnerable ·Deskpro
  • cpe:2.3:a:deskpro:deskpro:2021.1.6:*:*:*:on-premise:*:*:* Versions 2021.1.6 Vulnerable ·Deskpro

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2021-36696
  2. 2026-10-03 Alias added: GHSA-q3gh-3g45-67qg

References

Exploit 1

  • TI-2020-09201 An issue was discovered in Deskpro before 2019.8.0. CVSS 3.1HIGH 8.8
  • TI-2020-09203 An issue was discovered in Deskpro before 2019.8.0. CVSS 3.1HIGH 7.2
  • TI-2020-09199 An issue was discovered in Deskpro before 2019.8.0. CVSS 3.1HIGH 7.5
  • TI-2021-14189 Server Side Request Forgery vulnerability found in Deskpro Support Desk v2021.21.6 allows… CVSS 3.1HIGH 7.2
  • TI-2006-05923 Multiple cross-site scripting (XSS) vulnerabilities in newticket.php in DeskPRO 2.0.0 and… CVSS 2.0MEDIUM 6.8
  • TI-2003-00804 Multiple SQL injection vulnerabilities in DeskPRO 1.1.0 and earlier allow remote… CVSS 2.0MEDIUM 5.0
See all 12 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences