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TI-2021-19287 Aliases CVE-2021-43294GHSA-r63v-pqc7-pc7h

Zoho ManageEngine SupportCenter Plus before 11016 is vulnerable to Reflected XSS in the Products module.

Priority LOW 29CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

Zoho ManageEngine SupportCenter Plus before 11016 is vulnerable to Reflected XSS in the Products module.

Why it matters now

EPSS 0.01019 63rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 16

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:-:*:*:*:*:*:*11.0VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11001:*:*:*:*:*:*11.0 11001VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11002:*:*:*:*:*:*11.0 11002VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11003:*:*:*:*:*:*11.0 11003VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11004:*:*:*:*:*:*11.0 11004VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11005:*:*:*:*:*:*11.0 11005VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11006:*:*:*:*:*:*11.0 11006VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11007:*:*:*:*:*:*11.0 11007VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11008:*:*:*:*:*:*11.0 11008VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11009:*:*:*:*:*:*11.0 11009VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:-:*:*:*:*:*:* Versions 11.0 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11001:*:*:*:*:*:* Versions 11.0 11001 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11002:*:*:*:*:*:* Versions 11.0 11002 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11003:*:*:*:*:*:* Versions 11.0 11003 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11004:*:*:*:*:*:* Versions 11.0 11004 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11005:*:*:*:*:*:* Versions 11.0 11005 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11006:*:*:*:*:*:* Versions 11.0 11006 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11007:*:*:*:*:*:* Versions 11.0 11007 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11008:*:*:*:*:*:* Versions 11.0 11008 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11009:*:*:*:*:*:* Versions 11.0 11009 Vulnerable ·Zohocorp
Show 6 more CPE
CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11010:*:*:*:*:*:*11.0 11010VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11011:*:*:*:*:*:*11.0 11011VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11012:*:*:*:*:*:*11.0 11012VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11013:*:*:*:*:*:*11.0 11013VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11014:*:*:*:*:*:*11.0 11014VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11015:*:*:*:*:*:*11.0 11015VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11010:*:*:*:*:*:* Versions 11.0 11010 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11011:*:*:*:*:*:* Versions 11.0 11011 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11012:*:*:*:*:*:* Versions 11.0 11012 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11013:*:*:*:*:*:* Versions 11.0 11013 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11014:*:*:*:*:*:* Versions 11.0 11014 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11015:*:*:*:*:*:* Versions 11.0 11015 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2021-43294
  2. 2026-10-03 Alias added: GHSA-r63v-pqc7-pc7h

References

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
  • TI-2023-09133 OS Command injection vulnerability in Support Center Plus 11 via Executor in Action when creating new schedules. CVSS 3.1CRITICAL 9.8
  • TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
  • TI-2023-11733 Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987… CVSS 3.1HIGH 7.5
  • TI-2014-08266 Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917… CVSS 2.0MEDIUM 5.0
See all 30 →

Sources