TI-2022-03911 Aliases CVE-2022-4271 GHSA-jjf8-m95g-r8qf

Cross-site Scripting (XSS) - Reflected in osticket/osticket

HIGH 66CWE-79Published 2022-12-02 · Updated 2025-04-14

Key facts

Attack vector: Network
Privileges required: Low
User interaction: Required
Attack complexity: Low
Impact type: Cross-site scripting
Confidentiality · integrity · availability: Low · Low · None
Fix status: Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

Cross-site Scripting (XSS) - Reflected in GitHub repository osticket/osticket prior to 1.16.4.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV

EPSS 0.00732 54th percentileScored 2026-11-07

Public exploit Yes 1 exploit referenceTagged by NVD

Fix Fixed osticket/osticket (osticket): 1.16.4

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: Poc
Automatable: Yes
Technical impact: Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
osticket	osticket/osticket	before 1.16.4	1.16.4	Patch available	CNA

osticket/osticket Vendorosticket Affected before 1.16.4 Fixed in 1.16.4 Patch available CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:enhancesoft:osticket::::::::	before 1.16.4	Vulnerable	Enhancesoft

cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:* Versions before 1.16.4 Vulnerable ·Enhancesoft

Remediation

Fix · CNA osticket/osticket (osticket) Fixed in 1.16.4

Timeline

2026-10-02 Threatist record created from CVE-2022-4271
2026-10-03 Alias added: GHSA-jjf8-m95g-r8qf

References

Exploit 1

https://huntr.dev/bounties/a11c922f-255a-412a-aa87-7f3bd7121599

Patch 1

https://github.com/osticket/osticket/commit/5213ff138c6be6144a6692376ac0803a42eca168

TI-2026-27809 Cross-site scripting in osTicket CVSS 3.1MEDIUM 6.4
TI-2023-01247 Cross-site Scripting (XSS) - Stored in osticket/osticket CVSS 3.1MEDIUM 6.1
TI-2025-28770 osTicket prior to v1.17.6 and v1.18.2 are vulnerable to Broken Access Control Vulnerability in /scp/ajax.php. CVSS 3.1MEDIUM 5.4
TI-2023-01245 Cross-site Scripting (XSS) - Generic in osticket/osticket CVSS 3.1MEDIUM 5.4
TI-2023-01244 Cross-site Scripting (XSS) - Reflected in osticket/osticket CVSS 3.1MEDIUM 5.4
TI-2023-01243 Cross-site Scripting (XSS) - Stored in osticket/osticket CVSS 3.1MEDIUM 5.4

See all 21 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences