TI-2023-01247 Aliases CVE-2023-1320 GHSA-rmpq-m25p-jvvr

Cross-site Scripting (XSS) - Stored in osticket/osticket

MEDIUM 60CWE-79Published 2023-03-10 · Updated 2025-02-27

Key facts

Attack vector: Network
Privileges required: None
User interaction: Required
Attack complexity: Low
Impact type: Cross-site scripting
Confidentiality · integrity · availability: Low · Low · None
Fix status: Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

Cross-site Scripting (XSS) - Stored in GitHub repository osticket/osticket prior to v1.16.6.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV

EPSS 0.00624 50th percentileScored 2026-11-07

Public exploit Yes 1 exploit referenceTagged by NVD

Fix Fixed osticket/osticket (osticket): v1.16.6

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: Poc
Automatable: No
Technical impact: Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
osticket	osticket/osticket	before v1.16.6	v1.16.6	Patch available	CNA

osticket/osticket Vendorosticket Affected before v1.16.6 Fixed in v1.16.6 Patch available CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:enhancesoft:osticket::::::::	before 1.16.6	Vulnerable	Enhancesoft

cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:* Versions before 1.16.6 Vulnerable ·Enhancesoft

Remediation

Fix · CNA osticket/osticket (osticket) Fixed in v1.16.6

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

Release · 2023-03-10
osticket/osticket v1.16.6
6 records Highest priority Priority MEDIUM 6 MEDIUM
Other records, highest priority first
- TI-2023-01245 Cross-site Scripting (XSS) - Generic in osticket/osticketPriority MEDIUM 58
- TI-2023-01244 Cross-site Scripting (XSS) - Reflected in osticket/osticketPriority MEDIUM 58
- TI-2023-01243 Cross-site Scripting (XSS) - Stored in osticket/osticketPriority MEDIUM 58
Show all 6 records →

Timeline

2026-10-02 Threatist record created from CVE-2023-1320
2026-10-03 Alias added: GHSA-rmpq-m25p-jvvr
2026-11-03 EPSS moved to the 50th–90th percentile

References

Exploit 1

https://huntr.dev/bounties/c2bb34ac-452d-4624-a1b9-c5b54f52f0cd

Patch 1

https://github.com/osticket/osticket/commit/86f9693dc64ed54220ed6c10e13e824ca4f6aacf

TI-2022-03911 Cross-site Scripting (XSS) - Reflected in osticket/osticket CVSS 3.1MEDIUM 5.4
TI-2026-27809 Cross-site scripting in osTicket CVSS 3.1MEDIUM 6.4
TI-2025-28770 osTicket prior to v1.17.6 and v1.18.2 are vulnerable to Broken Access Control Vulnerability in /scp/ajax.php. CVSS 3.1MEDIUM 5.4
TI-2023-01245 Cross-site Scripting (XSS) - Generic in osticket/osticket CVSS 3.1MEDIUM 5.4
TI-2023-01244 Cross-site Scripting (XSS) - Reflected in osticket/osticket CVSS 3.1MEDIUM 5.4
TI-2023-01243 Cross-site Scripting (XSS) - Stored in osticket/osticket CVSS 3.1MEDIUM 5.4

See all 21 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences