TI-2023-01064 Aliases CVE-2023-1125 GHSA-m535-fq8f-38fp

Ruby Help Desk < 1.3.4 - Subscriber+ Ticket Update via IDOR

MEDIUM 62CWE-639Published 2023-05-02 · Updated 2025-01-30

Key facts

Attack vector: Network
Privileges required: Low
User interaction: None
Attack complexity: Low
Impact type: Security bypass
Confidentiality · integrity · availability: None · High · None
Fix status: Fixed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-639.

Summary

The Ruby Help Desk WordPress plugin before 1.3.4 does not ensure that the ticket being modified belongs to the user making the request, allowing an attacker to close and/or add files and replies to tickets other than their own.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV

EPSS 0.00559 46th percentileScored 2026-11-07

Public exploit Yes 1 exploit referenceTagged by the CNA and NVD

Fix Fixed Ruby Help Desk (Unknown): 1.3.4

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: Poc
Automatable: No
Technical impact: Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
Unknown	Ruby Help Desk	before 1.3.4	1.3.4	Patch available	CNA

Ruby Help Desk VendorUnknown Affected before 1.3.4 Fixed in 1.3.4 Patch available CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:wpruby:ruby_help_desk::::::wordpress::*	before 1.3.4	Vulnerable	Wpruby

cpe:2.3:a:wpruby:ruby_help_desk:*:*:*:*:*:wordpress:*:* Versions before 1.3.4 Vulnerable ·Wpruby

Remediation

Fix · CNA Ruby Help Desk (Unknown) Fixed in 1.3.4

Timeline

2026-10-02 Threatist record created from CVE-2023-1125
2026-10-03 Alias added: GHSA-m535-fq8f-38fp

References

Exploit 1

https://wpscan.com/vulnerability/e8a4b6ab-47f8-495d-a22c-dcf914dfb58c

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences