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TI-2023-02844 Aliases CVE-2023-3037GHSA-4h86-mvgc-529g

HelpDezk Community improper authorization

Priority MEDIUM 45CWE-285Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
High · Low · Low
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-285.

Summary

Improper authorization vulnerability in HelpDezk Community affecting version 1.1.10. This vulnerability could allow a remote attacker to access the platform without authentication and retrieve personal data via the jsonGrid parameter.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00735 54th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
HelpDezkHelpDezk Community1.1.10—No fix listedCNA
  • HelpDezk Community VendorHelpDezk Affected 1.1.10 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:helpdezk:helpdezk:1.1.10:*:*:*:*:*:*:*1.1.10VulnerableHelpDezk
  • cpe:2.3:a:helpdezk:helpdezk:1.1.10:*:*:*:*:*:*:* Versions 1.1.10 Vulnerable ·HelpDezk

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-3037
  2. 2026-10-03 Alias added: GHSA-4h86-mvgc-529g
  3. 2026-10-05 EPSS moved to the 50th–90th percentile

References

Advisory 1

  • TI-2023-02845 HelpDezk Community improper authorization CVSS 3.1CRITICAL 9.8
  • TI-2014-06856 Unrestricted file upload vulnerability in includes/classes/uploadify-v2.1.4/uploadify.php… CVSS 3.1CRITICAL 9.8
  • TI-2017-10305 HelpDEZk 1.1.1 has SQL Injection in app\modules\admin\controllers\loginController.php via… CVSS 3.0CRITICAL 9.8
  • TI-2017-05098 HelpDEZk 1.1.1 has CSRF in admin/home#/logos/ with an impact of remote execution of arbitrary PHP code. CVSS 3.0HIGH 8.8
  • TI-2017-05097 HelpDEZk 1.1.1 has CSRF in admin/home#/person/ with an impact of obtaining admin privileges. CVSS 3.0HIGH 8.8
  • TI-2017-10306 HelpDEZk 1.1.1 allows remote authenticated users to execute arbitrary PHP code by… CVSS 3.0HIGH 8.8

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences