TI-2023-02845 Aliases CVE-2023-3038 GHSA-mmm9-vvx7-fjr6

HelpDezk Community improper authorization

MEDIUM 50CWE-89Published 2023-10-04 · Updated 2024-09-19

Key facts

Attack vector: Network
Privileges required: None
User interaction: None
Attack complexity: Low
Impact type: SQL injection
Confidentiality · integrity · availability: High · High · High
Fix status: No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-89.

Summary

SQL injection vulnerability in HelpDezk Community affecting version 1.1.10. This vulnerability could allow a remote attacker to send a specially crafted SQL query to the rows parameter of the jsonGrid route and extract all the information stored in the application.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.00802 56th percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: Yes
Technical impact: Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
HelpDezk	HelpDezk Community	1.1.10	—	No fix listed	CNA

HelpDezk Community VendorHelpDezk Affected 1.1.10 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:helpdezk:helpdezk:1.1.10:::::::*	1.1.10	Vulnerable	HelpDezk

cpe:2.3:a:helpdezk:helpdezk:1.1.10:*:*:*:*:*:*:* Versions 1.1.10 Vulnerable ·HelpDezk

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2023-3038
2026-10-03 Alias added: GHSA-mmm9-vvx7-fjr6
2026-10-05 EPSS moved to the 50th–90th percentile

References

Advisory 1

https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-helpdezk-community

TI-2014-06856 Unrestricted file upload vulnerability in includes/classes/uploadify-v2.1.4/uploadify.php… CVSS 3.1CRITICAL 9.8
TI-2023-02844 HelpDezk Community improper authorization CVSS 3.1HIGH 8.6
TI-2017-10305 HelpDEZk 1.1.1 has SQL Injection in app\modules\admin\controllers\loginController.php via… CVSS 3.0CRITICAL 9.8
TI-2017-05098 HelpDEZk 1.1.1 has CSRF in admin/home#/logos/ with an impact of remote execution of arbitrary PHP code. CVSS 3.0HIGH 8.8
TI-2017-05097 HelpDEZk 1.1.1 has CSRF in admin/home#/person/ with an impact of obtaining admin privileges. CVSS 3.0HIGH 8.8
TI-2017-10306 HelpDEZk 1.1.1 allows remote authenticated users to execute arbitrary PHP code by… CVSS 3.0HIGH 8.8

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences