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TI-2023-10754 Aliases CVE-2023-25444GHSA-q65p-758p-5fmq

WordPress JS Help Desk – Best Help Desk & Support Plugin plugin <= 2.7.7 - Arbitrary File Upload vulnerability

Priority MEDIUM 43CWE-434Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
None
Attack complexity
Low
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-434.

Summary

Unrestricted Upload of File with Dangerous Type vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin allows Using Malicious Files.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.7.7.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00841 58th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
JS Help DeskJS Help Desk – Best Help Desk & Support Pluginup to 2.7.7—No fix listedCNA
  • JS Help Desk – Best Help Desk & Support Plugin VendorJS Help Desk Affected up to 2.7.7 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:joomsky:js_help_desk:*:*:*:*:*:wordpress:*:*before 2.7.8VulnerableJoomSky
  • cpe:2.3:a:joomsky:js_help_desk:*:*:*:*:*:wordpress:*:* Versions before 2.7.8 Vulnerable ·JoomSky

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-25444
  2. 2026-10-03 Alias added: GHSA-q65p-758p-5fmq

References

Advisory 1

  • TI-2023-27744 WordPress JS Help Desk – Best Help Desk & Support Plugin <= 2.8.1 is vulnerable to SQL Injection CVSS 3.1CRITICAL 9.8
  • TI-2022-23184 WordPress JS Help Desk – Best Help Desk & Support Plugin Plugin <= 2.7.1 is vulnerable to Arbitrary File Upload CVSS 3.1CRITICAL 10.0
  • TI-2024-28927 WordPress JS Help Desk – The Ultimate Help Desk plugin <= 2.8.6 - Broken Access Control vulnerability CVSS 3.1CRITICAL 9.8
  • TI-2024-20649 WordPress JS Help Desk plugin <= 2.8.3 - Broken Access Control vulnerability CVSS 3.1CRITICAL 9.8
  • TI-2022-23183 WordPress JS Help Desk plugin <= 2.7.1 - Unauthenticated Settings Change Vulnerability CVSS 3.1CRITICAL 9.1
  • TI-2022-23356 WordPress JS Help Desk plugin <= 2.7.1 - Unauth. SQL Injection Vulnerability CVSS 3.1HIGH 8.6
See all 9 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences