A denial of service attack might be launched against the server if an unusually lengthy…
Priority HIGH 66CWE-1284Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- None · None · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA.
Summary
A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 characters) is supplied using the osTicket application. This can cause the website to go down or stop responding. When a long password is entered, this procedure will consume all available CPU and memory.
Why it matters now
Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00999 62nd percentileScored 2026-11-07
Public exploit Yes 2 exploit referencesTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:enhancesoft:osticket:1.17.2:*:*:*:*:*:*:* | 1.17.2 | Vulnerable | Enhancesoft |
- cpe:2.3:a:enhancesoft:osticket:1.17.2:*:*:*:*:*:*:* Versions 1.17.2 Vulnerable ·Enhancesoft
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2023-30082
- 2026-10-03 Alias added: GHSA-r6x9-4x42-c57h
References
More Enhancesoft Osticket vulnerabilities
- TI-2026-17810 osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read CVSS 4.0HIGH 8.7
- TI-2020-15225 SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning. CVSS 3.1CRITICAL 9.8
- TI-2022-13727 Session Fixation vulnerability in in function login in class.auth.php in osTicket through 1.16.2. CVSS 3.1HIGH 8.8
- TI-2025-19272 A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in… CVSS 3.1MEDIUM 6.5
- TI-2022-03911 Cross-site Scripting (XSS) - Reflected in osticket/osticket CVSS 3.1MEDIUM 5.4
- TI-2026-21411 User enumeration vulnerability in /pwreset.php in osTicket v1.18.2 allows remote… CVSS 3.1MEDIUM 5.3
Sources
- CVE-2023-30082 · CVE Program
- CVE-2023-30082 · NVD
- FIRST EPSS
- GHSA-r6x9-4x42-c57h · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences