Zoho ManageEngine Support Center Plus 14001 and below is vulnerable to stored XSS in the products module.
Priority LOW 29CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
Zoho ManageEngine Support Center Plus 14001 and below is vulnerable to stored XSS in the products module.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.02178 82nd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 14
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.0:8015:*:*:*:*:*:* | 8.0 8015 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8100:*:*:*:*:*:* | 8.1 8100 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8101:*:*:*:*:*:* | 8.1 8101 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8102:*:*:*:*:*:* | 8.1 8102 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8117:*:*:*:*:*:* | 8.1 8117 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8118:*:*:*:*:*:* | 8.1 8118 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8119:*:*:*:*:*:* | 8.1 8119 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8121:*:*:*:*:*:* | 8.1 8121 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11000:*:*:*:*:*:* | 11.0 11000 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11024:*:*:*:*:*:* | 11.0 11024 | Vulnerable | Zohocorp |
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.0:8015:*:*:*:*:*:* Versions 8.0 8015 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8100:*:*:*:*:*:* Versions 8.1 8100 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8101:*:*:*:*:*:* Versions 8.1 8101 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8102:*:*:*:*:*:* Versions 8.1 8102 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8117:*:*:*:*:*:* Versions 8.1 8117 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8118:*:*:*:*:*:* Versions 8.1 8118 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8119:*:*:*:*:*:* Versions 8.1 8119 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:8.1:8121:*:*:*:*:*:* Versions 8.1 8121 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11000:*:*:*:*:*:* Versions 11.0 11000 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11024:*:*:*:*:*:* Versions 11.0 11024 Vulnerable ·Zohocorp
Show 4 more CPE
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11026:*:*:*:*:*:* | 11.0 11026 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11027:*:*:*:*:*:* | 11.0 11027 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.0:14000:*:*:*:*:*:* | 14.0 14000 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.0:14001:*:*:*:*:*:* | 14.0 14001 | Vulnerable | Zohocorp |
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11026:*:*:*:*:*:* Versions 11.0 11026 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:11.0:11027:*:*:*:*:*:* Versions 11.0 11027 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.0:14000:*:*:*:*:*:* Versions 14.0 14000 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.0:14001:*:*:*:*:*:* Versions 14.0 14001 Vulnerable ·Zohocorp
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2023-38331
- 2026-10-03 Alias added: GHSA-367m-r4wp-v752
References
More Zohocorp Manageengine Supportcenter Plus vulnerabilities
- TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
- TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
- TI-2023-09133 OS Command injection vulnerability in Support Center Plus 11 via Executor in Action when creating new schedules. CVSS 3.1CRITICAL 9.8
- TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
- TI-2023-11733 Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987… CVSS 3.1HIGH 7.5
- TI-2014-08266 Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917… CVSS 2.0MEDIUM 5.0
Sources
- CVE-2023-38331 · CVE Program
- CVE-2023-38331 · NVD
- FIRST EPSS
- GHSA-367m-r4wp-v752 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences