Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a…
Priority LOW 28CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-79.
Summary
Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a low-privileged technician) via a task's name in a time sheet.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.01759 78th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 5
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:* | before 14.5 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14500:*:*:*:*:*:* | 14.5 14500 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14501:*:*:*:*:*:* | 14.5 14501 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14502:*:*:*:*:*:* | 14.5 14502 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14503:*:*:*:*:*:* | 14.5 14503 | Vulnerable | Zohocorp |
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:* Versions before 14.5 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14500:*:*:*:*:*:* Versions 14.5 14500 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14501:*:*:*:*:*:* Versions 14.5 14501 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14502:*:*:*:*:*:* Versions 14.5 14502 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14503:*:*:*:*:*:* Versions 14.5 14503 Vulnerable ·Zohocorp
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2023-49943
- 2026-10-03 Alias added: GHSA-28q3-23hp-5939
References
More Zohocorp Manageengine Servicedesk Plus Msp vulnerabilities
- TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
- TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
- TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
- TI-2023-11733 Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987… CVSS 3.1HIGH 7.5
- TI-2023-09092 Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable… CVSS 3.1CRITICAL 9.1
- TI-2021-20201 Zoho ManageEngine ServiceDesk Plus MSP before 10.5 Build 10534 is vulnerable to… CVSS 3.1CRITICAL 9.8
Sources
- CVE-2023-49943 · CVE Program
- CVE-2023-49943 · NVD
- FIRST EPSS
- GHSA-28q3-23hp-5939 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences