TI-2024-01934 Aliases CVE-2024-2078 GHSA-4rw5-4hhm-w395

Cross-Site Scripting vulnerability in HelpDeskZ

LOW 27CWE-79Published 2024-03-01 · Updated 2025-04-16

Key facts

Attack vector: Network
Privileges required: None
User interaction: Required
Attack complexity: Low
Impact type: Cross-site scripting
Confidentiality · integrity · availability: Low · Low · None
Fix status: No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

A Cross-Site Scripting (XSS) vulnerability has been found in HelpDeskZ affecting version 2.0.2 and earlier. This vulnerability could allow an attacker to send a specially crafted JavaScript payload within the email field and partially take control of an authenticated user's browser session.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.00292 21st percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: No
Technical impact: Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
HelpDeskZ	HelpDeskZ	up to 2.0.2	—	No fix listed	CNA

HelpDeskZ VendorHelpDeskZ Affected up to 2.0.2 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:helpdeskz:helpdeskz::::::::	up to 2.0.2	Vulnerable	HelpDeskZ

cpe:2.3:a:helpdeskz:helpdeskz:*:*:*:*:*:*:*:* Versions up to 2.0.2 Vulnerable ·HelpDeskZ

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2024-2078
2026-10-03 Alias added: GHSA-4rw5-4hhm-w395

References

Advisory 1

https://www.incibe.es/en/incibe-cert/notices/aviso/cross-site-scripting-vulnerability-helpdeskz

TI-2024-30900 A stored cross site scripting (XSS) vulnerability in HelpDeskZ < v2.0.2 allows remote… CVSS 3.1MEDIUM 4.8
TI-2022-13372 A cross-site scripting (XSS) vulnerability in /staff/setup/email-addresses of Helpdeskz… CVSS 3.1MEDIUM 4.8
TI-2022-13371 A cross-site scripting (XSS) vulnerability in /staff/tools/custom-fields of Helpdeskz… CVSS 3.1MEDIUM 4.8

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences