Read the docs
TI-2024-30900 Aliases CVE-2024-46226GHSA-jcr3-f52g-5gj4

A stored cross site scripting (XSS) vulnerability in HelpDeskZ < v2.0.2 allows remote…

Priority MEDIUM 55CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-79.

Summary

A stored cross site scripting (XSS) vulnerability in HelpDeskZ < v2.0.2 allows remote attackers to execute arbitrary JavaScript in the administration panel by including a malicious payload into the file name and upload file function when creating a new ticket.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00265 18th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:helpdeskz:helpdeskz:*:*:*:*:*:*:*:*before 2.0.2VulnerableHelpDeskZ
  • cpe:2.3:a:helpdeskz:helpdeskz:*:*:*:*:*:*:*:* Versions before 2.0.2 Vulnerable ·HelpDeskZ

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-46226
  2. 2026-10-03 Alias added: GHSA-jcr3-f52g-5gj4

References

Advisory 1

  • TI-2024-01934 Cross-Site Scripting vulnerability in HelpDeskZ CVSS 3.1MEDIUM 6.1
  • TI-2022-13372 A cross-site scripting (XSS) vulnerability in /staff/setup/email-addresses of Helpdeskz… CVSS 3.1MEDIUM 4.8
  • TI-2022-13371 A cross-site scripting (XSS) vulnerability in /staff/tools/custom-fields of Helpdeskz… CVSS 3.1MEDIUM 4.8

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences