Information exposure vulnerability in Request Tracker (RT)
Priority LOW 25CWE-200Published · Updated
Key facts
- Attack vector
- Local
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-200.
Summary
Information exposure vulnerability in RT software affecting version 4.4.1. This vulnerability allows an attacker with local access to the device to retrieve sensitive information about the application, such as vulnerability tickets, because the application stores the information in the browser cache, leading to information exposure despite session termination.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00285 21st percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Best Practical Solutions | Request Tracker | 4.4.1 | — | No fix listed | CNA |
- Request Tracker VendorBest Practical Solutions Affected 4.4.1 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-3262
- 2026-10-03 Alias added: GHSA-6426-p644-ffcf
References
More Best Practical Solutions vulnerabilities
- TI-2003-00254 Cross-site scripting (XSS) vulnerability in the web interface for Request Tracker (RT)… CVSS 2.0MEDIUM 6.8
- TI-2006-02113 RT: Request Tracker 3.5.HEAD allows remote attackers to obtain sensitive information via… CVSS 2.0MEDIUM 5.0
- TI-2026-83166 Stored XSS via HTML scrubber rule in RTIR CVSS 4.0MEDIUM 5.3
- TI-2026-83165 Cross-site scripting in RTIR ticket split and incident creation forms CVSS 4.0MEDIUM 5.3
- TI-2026-83164 Stored XSS via crafted URLs in HTML ticket content in Request Tracker CVSS 4.0MEDIUM 5.3
- TI-2012-02390 Multiple cross-site scripting (XSS) vulnerabilities in the topic administration page in… CVSS 2.0MEDIUM 4.3
Sources
- CVE-2024-3262 · CVE Program
- CVE-2024-3262 · NVD
- FIRST EPSS
- GHSA-6426-p644-ffcf · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences