Stored XSS via HTML scrubber rule in RTIR
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Passive
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- Fixed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-79.
Summary
RT for Incident Response (RTIR) from Best Practical Solutions, from 5.0.0 before 5.0.11 and from 6.0.0 before 6.0.4, extends RT's HTML scrubber so that any link containing an internal placeholder is kept, even when it uses the javascript: scheme. The change applies to the whole RT instance once RTIR is installed, so stored cross-site scripting (CWE-79) can be planted in any ticket. An unauthenticated sender of HTML email to the Incident Reports queue can store such a link, and the script runs in the session of a user who clicks it, acting with that user's authority in RT.
Written with Claude Haiku 5.5 from the sources below · 2026-10-31
Description from the CNA
RTIR extends RT's HTML scrubber to allow an internal link placeholder, and the extension lets through any link that merely contains the placeholder, including links using the executable javascript: scheme. The change applies to the whole RT instance once RTIR is installed, not only to RTIR's own queues. Anyone who can add HTML content to a ticket on such an instance can store such a link. That includes an unauthenticated sender of HTML email to the Incident Reports queue, which RTIR opens to everyone by default. Script runs when a user clicks the link, in that user's session, and can act in RT with that user's authority. This issue was fixed in version 5.0.11 and 6.0.4
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Best Practical Solutions | RT for Incident Response | 5.0.0 to before 5.0.11; 6.0.0 to before 6.0.4 | 5.0.11, 6.0.4 | Patch available | CNA |
- RT for Incident Response VendorBest Practical Solutions Affected 5.0.0 to before 5.0.11; 6.0.0 to before 6.0.4 Fixed in 5.0.11, 6.0.4 Patch available CNA
Remediation
Upgrade RT for Incident Response to 5.0.11 or 6.0.4. The sources list no fixed version for any other product line.
Written with Claude Haiku 5.5 from the sources below · 2026-10-31
- Fix · CNA RT for Incident Response (Best Practical Solutions) Fixed in 5.0.11, 6.0.4
Timeline
- 2026-10-30 Threatist record created from CVE-2026-105456
- 2026-10-30 CISA SSVC decision points changed
- 2026-10-30 Alias added: GHSA-pg4w-4q6c-jvpm
References
More Best Practical Solutions vulnerabilities
- TI-2003-00254 Cross-site scripting (XSS) vulnerability in the web interface for Request Tracker (RT)… CVSS 2.0MEDIUM 6.8
- TI-2024-03059 Information exposure vulnerability in Request Tracker (RT) CVSS 3.1MEDIUM 5.5
- TI-2006-02113 RT: Request Tracker 3.5.HEAD allows remote attackers to obtain sensitive information via… CVSS 2.0MEDIUM 5.0
- TI-2026-83165 Cross-site scripting in RTIR ticket split and incident creation forms CVSS 4.0MEDIUM 5.3
- TI-2026-83164 Stored XSS via crafted URLs in HTML ticket content in Request Tracker CVSS 4.0MEDIUM 5.3
- TI-2012-02390 Multiple cross-site scripting (XSS) vulnerabilities in the topic administration page in… CVSS 2.0MEDIUM 4.3
Sources
- CVE-2026-105456 · CVE Program
- CVE-2026-105456 · NVD
- FIRST EPSS
- GHSA-pg4w-4q6c-jvpm · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences