TI-2024-08008 Aliases CVE-2024-8632 GHSA-mr5r-968f-9m2f

Missing authorization in logoninc KB Support – Customer Support Ticket & Helpdesk Plugin…

LOW 35CWE-862Published 2024-10-01 · Updated 2026-04-08

Key facts

Attack vector: Network
Privileges required: None
User interaction: None
Attack complexity: Low
Impact type: Security bypass
Confidentiality · integrity · availability: Low · Low · None
Fix status: No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.

Summary

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.00287 21st percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: Yes
Technical impact: Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
logoninc	KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin	up to 1.6.6	—	No fix listed	CNA

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin Vendorlogoninc Affected up to 1.6.6 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:logon:kb_support::::::wordpress::*	before 1.6.7	Vulnerable	WPOmnia

cpe:2.3:a:logon:kb_support:*:*:*:*:*:wordpress:*:* Versions before 1.6.7 Vulnerable ·WPOmnia

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2024-8632
2026-10-03 Alias added: GHSA-mr5r-968f-9m2f

References

Advisory 1

https://www.wordfence.com/threat-intel/vulnerabilities/id/767b1234-5b4a-4baa-9048-7b2e413cdba5?source=cve

Other 1

https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3164784%40kb-support&new=3164784%40kb-support&sfp_email=&sfph_mail=

TI-2024-12645 Information disclosure in logoninc KB Support – Customer Support Ticket & Helpdesk… CVSS 3.1HIGH 7.5

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences