TI-2024-12609 Aliases CVE-2024-13568 GHSA-cgj4-6qxq-69w4

Information disclosure in techjewel Fluent Support – Helpdesk & Customer Support Ticket…

LOW 39CWE-200Published 2025-03-01 · Updated 2026-04-08

Key facts

Attack vector: Network
Privileges required: None
User interaction: None
Attack complexity: Low
Impact type: Information disclosure
Confidentiality · integrity · availability: High · None · None
Fix status: No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-200.

Summary

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.00432 37th percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: Yes
Technical impact: Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
techjewel	Fluent Support – Helpdesk & Customer Support Ticket System	up to 1.8.5	—	No fix listed	CNA

Fluent Support – Helpdesk & Customer Support Ticket System Vendortechjewel Affected up to 1.8.5 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:wpmanageninja:fluent_support::::::wordpress::*	before 1.8.6	Vulnerable	WP ManageNinja LLC

cpe:2.3:a:wpmanageninja:fluent_support:*:*:*:*:*:wordpress:*:* Versions before 1.8.6 Vulnerable ·WP ManageNinja LLC

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2024-13568
2026-10-03 Alias added: GHSA-cgj4-6qxq-69w4

References

Advisory 1

https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve

Other 1

https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php

TI-2024-08826 Deserialization of untrusted data in techjewel FluentSMTP – WP SMTP Plugin with Amazon… CVSS 3.1CRITICAL 9.8
TI-2026-13364 Deserialization of untrusted data in techjewel Fluent Forms Pro Add On Pack CVSS 3.1HIGH 8.8
TI-2026-04723 Fluent Forms <= 6.1.21 - Authenticated (Subscriber+) Authorization Bypass via 'form_id' Parameter CVSS 3.1HIGH 8.2
TI-2026-04722 Fluent Forms <= 6.2.0 - Authenticated (Subscriber+) Authorization Bypass via 'table' Parameter CVSS 3.1HIGH 8.2
TI-2026-02060 Fluent Forms Pro Add On Pack <= 6.1.17 - Missing Authorization to Unauthenticated Payment Status modification CVSS 3.1HIGH 7.5
TI-2026-02001 Fluent Forms Pro <= 6.1.17 - Unauthenticated Stored Cross-Site Scripting via Draft Form Submission CVSS 3.1HIGH 7.2

See all 23 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences