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TI-2024-23928 Aliases CVE-2024-36078GHSA-999v-p9fh-4w86

In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable…

Priority LOW 31CWE-94Published · Updated

Key facts

Attack vector
Local
Privileges required
High
User interaction
None
Attack complexity
Low
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-94.

Summary

In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attacker on the server to modify the gem's files, injecting arbitrary code into Zammad processes (which run with the environment and permissions of the Zammad user).

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00202 10th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:zammad:zammad:6.3.0:-:*:*:*:*:*:*6.3.0VulnerableZammad GmbH
cpe:2.3:a:zammad:zammad:6.3.0:alpha:*:*:*:*:*:*6.3.0 alphaVulnerableZammad GmbH
  • cpe:2.3:a:zammad:zammad:6.3.0:-:*:*:*:*:*:* Versions 6.3.0 Vulnerable ·Zammad GmbH
  • cpe:2.3:a:zammad:zammad:6.3.0:alpha:*:*:*:*:*:* Versions 6.3.0 alpha Vulnerable ·Zammad GmbH

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-36078
  2. 2026-10-03 Alias added: GHSA-999v-p9fh-4w86

References

  • TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
  • TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
  • TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
  • TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
  • TI-2021-18599 An issue was discovered in Zammad before 4.1.1. CVSS 3.1CRITICAL 9.8
  • TI-2021-18603 An issue was discovered in Zammad before 4.1.1. CVSS 3.1CRITICAL 9.8
See all 91 →

Sources