In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable…
Key facts
- Attack vector
- Local
- Privileges required
- High
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-94.
Summary
In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attacker on the server to modify the gem's files, injecting arbitrary code into Zammad processes (which run with the environment and permissions of the Zammad user).
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 2
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zammad:zammad:6.3.0:-:*:*:*:*:*:* | 6.3.0 | Vulnerable | Zammad GmbH |
| cpe:2.3:a:zammad:zammad:6.3.0:alpha:*:*:*:*:*:* | 6.3.0 alpha | Vulnerable | Zammad GmbH |
- cpe:2.3:a:zammad:zammad:6.3.0:-:*:*:*:*:*:* Versions 6.3.0 Vulnerable ·Zammad GmbH
- cpe:2.3:a:zammad:zammad:6.3.0:alpha:*:*:*:*:*:* Versions 6.3.0 alpha Vulnerable ·Zammad GmbH
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-36078
- 2026-10-03 Alias added: GHSA-999v-p9fh-4w86
References
More Zammad GmbH Zammad vulnerabilities
- TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
- TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
- TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
- TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
- TI-2021-18599 An issue was discovered in Zammad before 4.1.1. CVSS 3.1CRITICAL 9.8
- TI-2021-18603 An issue was discovered in Zammad before 4.1.1. CVSS 3.1CRITICAL 9.8
Sources
- CVE-2024-36078 · CVE Program
- CVE-2024-36078 · NVD
- FIRST EPSS
- GHSA-999v-p9fh-4w86 · GitHub Advisory Database · CC BY 4.0
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