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TI-2025-02170 Aliases CVE-2025-2495GHSA-cx7h-mwrp-wffc

Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center

Priority LOW 30CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Passive
Attack complexity
Low
Attack requirements
None
Impact type
Cross-site scripting
Confidentiality · integrity · availability
None · None · None
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00233 14th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
Sytel LtdSoftdial Contact Centerall versions—No fix listedCNA
  • Softdial Contact Center VendorSytel Ltd Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:sytel:softdial_contact_center:-:*:*:*:*:*:*:*not specified by NVDVulnerableSytel Ltd
  • cpe:2.3:a:sytel:softdial_contact_center:-:*:*:*:*:*:*:* Versions not specified by NVD Vulnerable ·Sytel Ltd

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-2495
  2. 2026-10-03 Alias added: GHSA-cx7h-mwrp-wffc

References

Advisory 1

  • TI-2025-02168 Path traversal in Sytel Ltd Softdial Contact Center CVSS 4.0HIGH 8.7
  • TI-2025-02169 Unrestricted file upload vulnerability in Softdial Contact Center CVSS 4.0HIGH 8.7

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences