OpenSupports 4.11.0 — SQL Injection
Priority LOW 31CWE-89Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- SQL injection
- Confidentiality · integrity · availability
- High · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-89.
Summary
The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00373 31st percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| OpenSupports | OpenSupports | 4.11.0 | — | No fix listed | CNA |
- OpenSupports VendorOpenSupports Affected 4.11.0 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-10692
- 2026-10-03 Alias added: GHSA-r5g9-mqjj-pxcc
References
More OpenSupports vulnerabilities
- TI-2023-26008 OpenSupports v4.11.0 is vulnerable to Unrestricted Upload of File with Dangerous Type. CVSS 3.1CRITICAL 9.8
- TI-2025-09792 OpenSupports 4.11.0 — SSRF via test imap and smtp endpoints CVSS 4.0MEDIUM 6.9
- TI-2025-09793 OpenSupports 4.11.0 — Insecure Direct Object Reference in supervised list CVSS 4.0HIGH 7.1
Sources
- CVE-2025-10692 · CVE Program
- CVE-2025-10692 · NVD
- FIRST EPSS
- GHSA-r5g9-mqjj-pxcc · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences