Missing authorization in VillaTheme HAPPY – Helpdesk Support Ticket System
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- None · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.
Summary
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- Yes
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| VillaTheme | HAPPY – Helpdesk Support Ticket System | up to 1.0.9 | — | No fix listed | CNA |
- HAPPY – Helpdesk Support Ticket System VendorVillaTheme Affected up to 1.0.9 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-14581
- 2026-10-03 Alias added: GHSA-3g8x-8934-xrr7
References
Other 4
- https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve
- https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585
- https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40happy-helpdesk-support-ticket-system&sfp_email=&sfph_mail=
More VillaTheme vulnerabilities
- TI-2026-70509 PHP object injection in AFFI affiliate marketing WooCommerce plugin CVSS 3.1CRITICAL 9.8
- TI-2025-31420 WordPress HAPPY plugin <= 1.0.7 - Remote Code Execution (RCE) vulnerability CVSS 3.1CRITICAL 10.0
- TI-2023-03903 Orders Tracking for WooCommerce < 1.2.6 - Admin+ Arbitrary File Access/Read CVSS 3.1LOW 2.7
- TI-2026-39612 WordPress GIFT4U plugin <= 1.0.10 - SQL Injection vulnerability CVSS 3.1CRITICAL 9.3
- TI-2024-07673 WooCommerce Photo Reviews Premium <= 1.3.13.2 - Authentication Bypass to Account Takeover and Privilege Escalation CVSS 3.1CRITICAL 9.8
- TI-2026-56422 WordPress Thank You Page Customizer for WooCommerce plugin <= 1.2.2 - Broken Access Control vulnerability CVSS 3.1HIGH 7.5
Sources
- CVE-2025-14581 · CVE Program
- CVE-2025-14581 · NVD
- FIRST EPSS
- GHSA-3g8x-8934-xrr7 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences