Read the docs
TI-2025-24925 Aliases CVE-2025-36727GHSA-gm29-hcq8-qwp5

SimpleHelp Inclusion of functionality from untrusted control sphere

Priority MEDIUM 41CWE-829Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-829.

Summary

Inclusion of Functionality from Untrusted Control Sphere vulnerability in Simplehelp.This issue affects Simplehelp: before 5.5.12.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00486 42nd percentileScored 2026-11-07
Fix Fixed Simplehelp (Simplehelp): 5.5.12

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
SimpleHelpSimplehelpbefore 5.5.125.5.12Patch availableCNA
  • Simplehelp VendorSimpleHelp Affected before 5.5.12 Fixed in 5.5.12 Patch available CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*before 5.5.12VulnerableSimpleHelp
  • cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:* Versions before 5.5.12 Vulnerable ·SimpleHelp

Remediation

  • Fix · CNA Simplehelp (Simplehelp) Fixed in 5.5.12

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-36727
  2. 2026-10-03 Alias added: GHSA-gm29-hcq8-qwp5

References

  • TI-2026-35916 SimpleHelp Authentication Bypass via Missing OIDC JWT Signature Verification KEVCVSS 4.0CRITICAL 9.5
  • TI-2024-38047 SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows… KEVCVSS 3.1CRITICAL 9.9
  • TI-2024-38048 SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path… KEVCVSS 3.1CRITICAL 9.1
  • TI-2024-38049 SimpleHelp remote support software v5.5.7 and before allows admin users to upload… KEVCVSS 3.1HIGH 7.2
  • TI-2025-24926 SimpleHelp Cross Site Request Forgery CVSS 3.1HIGH 8.8

Sources