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TI-2025-30755 Aliases CVE-2025-48476

FreeScout Has Business Logic Errors

Priority LOW 32CWE-841Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
—
Confidentiality · integrity · availability
High · Low · None
Fix status
Fixed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA.

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00561 46th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix Fixed freescout (freescout-help-desk): 1.8.180

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
freescout-help-deskfreescoutbefore 1.8.1801.8.180Patch availableCNA
  • freescout Vendorfreescout-help-desk Affected before 1.8.180 Fixed in 1.8.180 Patch available CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*before 1.8.180Vulnerablefreescout-help-desk
  • cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* Versions before 1.8.180 Vulnerable ·freescout-help-desk

Remediation

  • Fix · CNA freescout (freescout-help-desk) Fixed in 1.8.180

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-48476

References

Exploit 1

  • TI-2026-22019 FreeScout's Predictable Authentication Token Enables Account Takeover CVSS 3.1CRITICAL 9.8
  • TI-2026-29249 FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron CVSS 4.0HIGH 8.9
  • TI-2026-29247 FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force CVSS 4.0HIGH 8.8
  • TI-2026-25245 FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!}) CVSS 3.1CRITICAL 9.3
  • TI-2026-22596 FreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code Execution CVSS 3.1CRITICAL 10.0
  • TI-2024-19354 FreeScout OS Command Injection vulnerability CVSS 3.1CRITICAL 9.1
See all 45 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences