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TI-2026-05596 Aliases CVE-2026-6377GHSA-29jq-798g-w68h

Path Traversal in Next4Biz's CSM (Customer Service Management)

Priority MEDIUM 42CWE-22Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
High · None · None
Fix status
Fixed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA and Red Hat. Impact type from CWE-22 and the CVSS impact.

Summary

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.01761 78th percentileScored 2026-11-07
Fix Fixed CSM (Customer Service Management) (Next4Biz Information Technologies Inc.): 8.0.3Red Hat: 4 advisories

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
Next4Biz Information Technologies Inc.CSM (Customer Service Management)6.8.9 to before 8.0.38.0.3Patch availableCNA

Remediation

  • Fix · CNA CSM (Customer Service Management) (Next4Biz Information Technologies Inc.) Fixed in 8.0.3

Red Hat 4 advisories

  • RHSA-2026:68254 Released 2026-09-16 · Red Hat rating Important
    Red Hat Edge Manager Version 1.2.1 Security Update
    • Red Hat Edge Manager 1.2 registry.redhat.io/rhem/flightctl-alert-exporter-rhel9, registry.redhat.io/rhem/flightctl-alertmanager-proxy-rhel9, registry.redhat.io/rhem/flightctl-api-rhel9 +11
  • RHSA-2026:68253 Released 2026-09-16 · Red Hat rating Important
    Red Hat Edge Manager Version 1.1.4 Security Update
    • Red Hat Edge Manager 1.1 registry.redhat.io/rhem/flightctl-alert-exporter-rhel9, registry.redhat.io/rhem/flightctl-alertmanager-proxy-rhel9, registry.redhat.io/rhem/flightctl-api-rhel9 +10
  • RHSA-2026:68044 Released 2026-09-16 · Red Hat rating Important
    Red Hat Edge Manager Version 1.1.4 Security Update
    • Red Hat Edge Manager 1.1 registry.redhat.io/rhem/flightctl-alert-exporter-rhel10, registry.redhat.io/rhem/flightctl-alertmanager-proxy-rhel10, registry.redhat.io/rhem/flightctl-api-rhel10 +11
Show 1 more Red Hat advisories
  • RHSA-2026:68006 Released 2026-09-16 · Red Hat rating Important
    Red Hat Edge Manager Version 1.2.1 Security Update
    • Red Hat Edge Manager 1.2 registry.redhat.io/rhem/flightctl-alert-exporter-rhel10, registry.redhat.io/rhem/flightctl-alertmanager-proxy-rhel10, registry.redhat.io/rhem/flightctl-api-rhel10 +11

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    Next4Biz Information Technologies CSM (Customer Service Management) 8.0.3

    2 records Highest priority Priority MEDIUM 2 MEDIUM

    Other records, highest priority first

    • TI-2026-06919 Code Injection in Next4Biz's CSM (Customer Service Management)Priority MEDIUM 50
    Show all 2 records →

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-6377
  2. 2026-10-03 Alias added: GHSA-29jq-798g-w68h
  3. 2026-10-14 EPSS moved to the 50th–90th percentile
  4. 2026-10-14 Priority changed: LOW → MEDIUM

References

Other 1

  • TI-2026-06919 Code Injection in Next4Biz's CSM (Customer Service Management) CVSS 3.1CRITICAL 9.8

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences