Code Injection in Next4Biz's CSM (Customer Service Management)
Priority MEDIUM 50CWE-502Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-502.
Summary
Deserialization of untrusted data vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Code Injection. This issue affects CSM (Customer Service Management): before 8.0.3.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00564 47th percentileScored 2026-11-07
Fix Fixed CSM (Customer Service Management) (Next4Biz Information Technologies Inc.): 8.0.3
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- Yes
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Next4Biz Information Technologies Inc. | CSM (Customer Service Management) | before 8.0.3 | 8.0.3 | Patch available | CNA |
- CSM (Customer Service Management) VendorNext4Biz Information Technologies Inc. Affected before 8.0.3 Fixed in 8.0.3 Patch available CNA
Remediation
- Fix · CNA CSM (Customer Service Management) (Next4Biz Information Technologies Inc.) Fixed in 8.0.3
Fixed in the same release
Records fixed by the same vendor advisory or release, as the CNA lists them.
- Release ·
Next4Biz Information Technologies CSM (Customer Service Management) 8.0.3
2 records Highest priority Priority MEDIUM 2 MEDIUM
Other records, highest priority first
- TI-2026-05596 Path Traversal in Next4Biz's CSM (Customer Service Management)Priority MEDIUM 42
Timeline
- 2026-10-02 Threatist record created from CVE-2026-7861
- 2026-10-03 Alias added: GHSA-8jp6-hw6c-mjgf
References
More Next4Biz Information Technologies Inc. vulnerabilities
- TI-2026-05596 Path Traversal in Next4Biz's CSM (Customer Service Management) CVSS 3.1HIGH 7.5
Sources
- CVE-2026-7861 · CVE Program
- CVE-2026-7861 · NVD
- FIRST EPSS
- GHSA-8jp6-hw6c-mjgf · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences