Session fixation vulnerability in Enhancesoft's osTicket
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Active
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- —
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA.
Summary
A session fixation vulnerability has been identified in osTicket v1.18.2. This security flaw allows an attacker to hijack a victim’s account by keeping the initial session identifier (OSTSESSID) active after a successful login. The issue lies in the fact that the application does not invalidate the pre-authentication cookie or generate a new identifier for the authenticated context. As a result, if an attacker manages to set a known session identifier in the victim’s browser, they will be able to maintain unauthorised access to the account once the victim has authenticated.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Enhancesoft | osTicket | 1.18.2 | — | No fix listed | CNA |
- osTicket VendorEnhancesoft Affected 1.18.2 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2026-9507
- 2026-10-03 Alias added: GHSA-6cj6-2fg2-2r4g
References
More Enhancesoft vulnerabilities
- TI-2026-17810 osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read CVSS 4.0HIGH 8.7
- TI-2022-13729 SQL Injection vulnerability in audit/class.audit.php in osTicket osTicket-plugins before… CVSS 3.1CRITICAL 9.8
- TI-2020-15225 SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning. CVSS 3.1CRITICAL 9.8
- TI-2022-13727 Session Fixation vulnerability in in function login in class.auth.php in osTicket through 1.16.2. CVSS 3.1HIGH 8.8
- TI-2025-19272 A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in… CVSS 3.1MEDIUM 6.5
- TI-2023-14123 A denial of service attack might be launched against the server if an unusually lengthy… CVSS 3.1HIGH 7.5
Sources
- CVE-2026-9507 · CVE Program
- CVE-2026-9507 · NVD
- FIRST EPSS
- GHSA-6cj6-2fg2-2r4g · GitHub Advisory Database · CC BY 4.0
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