Read the docs
TI-2026-44096 Aliases CVE-2026-61525

Zammad: Arbitrary File Deletion via Unvalidated Session Identifier in Long Polling Controller

Priority MEDIUM 46CWE-22Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
—
Confidentiality · integrity · availability
None · High · High
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA.

Summary

Zammad is a web based open source helpdesk/customer support system. In 7.0.2 and 7.1.0, zammad's session management for websocket and long-polling connections is susceptible to a path traversal attack. Session identifiers supplied by the client are insufficiently validated before being used to construct internal file paths. When the file-based session store is active (the default configuration), an authenticated attacker can manipulate the session identifier to reference locations outside the intended storage directory, leading to the deletion of arbitrary files and directories on the server. Exploitation requires only a low-privilege authenticated session and a single crafted request. Instances configured to use the Redis-based session store are not affected. This issue is fixed in versions 7.0.3 and 7.1.1.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00356 29th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
Zammad GmbHzammad= 7.0.2; = 7.1.0—No fix listedCNA
  • zammad VendorZammad GmbH Affected = 7.0.2; = 7.1.0 Fixed in — No fix listed CNA

CPE names Threatist (inferred) · 1

Inferred from how NVD named this product before; not given by a source.

CPEVersionsRoleVendor
cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*——Zammad GmbH
  • cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* Versions — — ·Zammad GmbH

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-61525

References

  • TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
  • TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
  • TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
  • TI-2026-11233 Zammad 7.0.1 - Improper authorization in ticket article attachment cloning CVSS 4.0HIGH 7.1
  • TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
  • TI-2026-58043 Zammad: Account takeover via unverified email matching during SSO auto-link CVSS 4.0CRITICAL 9.1
See all 123 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences