Zammad: Invalid PGP Detached Signatures Reported as Good Signature on Inbound Mail
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Passive
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- None · Low · None
- Fix status
- Fixed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-347.
Summary
Zammad is a web based open source helpdesk/customer support system. In 7.0.3 and 7.1.1, under certain conditions, Zammad's verification of inbound PGP-signed email can mark a message as carrying a valid ("Good") PGP signature from a registered sender key, even though the displayed message content is not actually covered by that signature. As a result, the inbound article may be stored with a successful signature status that does not reflect the authenticity of the shown content. This can mislead agents who rely on the signature indicator when assessing the trustworthiness of incoming mail. This issue is fixed in version 7.1.2.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Zammad GmbH | zammad | before 7.1.2 | 7.1.2 | Patch available | CNA |
- zammad VendorZammad GmbH Affected before 7.1.2 Fixed in 7.1.2 Patch available CNA
CPE names Threatist (inferred) · 1
Inferred from how NVD named this product before; not given by a source.
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* | — | — | Zammad GmbH |
- cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* Versions — — ·Zammad GmbH
Remediation
- Fix · CNA zammad (zammad) Fixed in 7.1.2
Timeline
- 2026-10-02 Threatist record created from CVE-2026-61855
References
More Zammad GmbH vulnerabilities
- TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
- TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
- TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
- TI-2026-11233 Zammad 7.0.1 - Improper authorization in ticket article attachment cloning CVSS 4.0HIGH 7.1
- TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
- TI-2026-58043 Zammad: Account takeover via unverified email matching during SSO auto-link CVSS 4.0CRITICAL 9.1
Sources
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences