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TI-2026-44721 Aliases CVE-2026-62607GHSA-6553-hgh6-8www

Improper access control in Oracle Customer Care

Priority MEDIUM 40CWE-284Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
High · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-284.

Summary

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Oracle Customer Care. While the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.7 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:N).

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00407 35th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
OracleOracle Customer Care12.2.3 – 12.2.15—No fix listedCNA
  • Oracle Customer Care VendorOracle Affected 12.2.3 – 12.2.15 Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:oracle:customer_care:-:*:*:*:*:*:*:*not specified by NVDVulnerableOracle
cpe:2.3:a:oracle:e-business_suite:*:*:*:*:*:*:*:*12.2.3 – 12.2.15Running onOracle
  • cpe:2.3:a:oracle:customer_care:-:*:*:*:*:*:*:* Versions not specified by NVD Vulnerable ·Oracle
  • cpe:2.3:a:oracle:e-business_suite:*:*:*:*:*:*:*:* Versions 12.2.3 – 12.2.15 Running on ·Oracle

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-62607
  2. 2026-10-03 Alias added: GHSA-6553-hgh6-8www

References

Advisory 1

  • TI-2026-49473 Improper access control in Oracle Customer Care CVSS 3.1HIGH 8.7
  • TI-2026-43566 Improper privilege management in Oracle Customer Care CVSS 3.1HIGH 8.8

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences