Zammad: Pending upload deletion bypass via legacy attachment endpoint
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- High
- Attack requirements
- None
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- None · Low · Low
- Fix status
- Fixed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-862.
Summary
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache Store records based solely on a user-supplied form_id without verifying that the requesting user owns those records. An authenticated attacker who learns another user's pending-upload UUID can silently remove temporary file uploads before the victim submits their ticket or article. This issue is fixed in version 7.1.2.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Zammad GmbH | zammad | before 7.1.2 | 7.1.2 | Patch available | CNA |
- zammad VendorZammad GmbH Affected before 7.1.2 Fixed in 7.1.2 Patch available CNA
CPE names Threatist (inferred) · 1
Inferred from how NVD named this product before; not given by a source.
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* | — | — | Zammad GmbH |
- cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* Versions — — ·Zammad GmbH
Remediation
- Fix · CNA zammad (zammad) Fixed in 7.1.2
Timeline
- 2026-10-02 Threatist record created from CVE-2026-65828
References
More Zammad GmbH vulnerabilities
- TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
- TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
- TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
- TI-2026-11233 Zammad 7.0.1 - Improper authorization in ticket article attachment cloning CVSS 4.0HIGH 7.1
- TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
- TI-2026-58043 Zammad: Account takeover via unverified email matching during SSO auto-link CVSS 4.0CRITICAL 9.1
Sources
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences