SupportCandy 3.2.9 - 3.5.2 - Unauthenticated Ticket Attachment Disclosure
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- Low · None · None
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-200.
Summary
The SupportCandy WordPress plugin before 3.5.3 does not perform an authorization check on one of its support-ticket attachment download paths, allowing unauthenticated attackers to read protected customer-uploaded attachments by enumerating sequential attachment identifiers.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- Yes
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Unknown | SupportCandy | 3.2.9 to before 3.5.3 | 3.5.3 | Patch available | CNA |
- SupportCandy VendorUnknown Affected 3.2.9 to before 3.5.3 Fixed in 3.5.3 Patch available CNA
Remediation
- Fix · CNA SupportCandy (Unknown) Fixed in 3.5.3
Fixed in the same release
Records fixed by the same vendor advisory or release, as the CNA lists them.
- Release ·
SupportCandy 3.5.3
2 records Highest priority Priority LOW 2 LOW
Other records, highest priority first
- TI-2026-56035 SupportCandy 3.3.6 - 3.5.2 - Unauthenticated Ticket Content Disclosure via Auth Code LeakPriority LOW 30
Timeline
- 2026-10-02 Threatist record created from CVE-2026-81021
- 2026-10-03 Alias added: GHSA-c3ww-3c8m-36r9
References
Sources
- CVE-2026-81021 · CVE Program
- CVE-2026-81021 · NVD
- FIRST EPSS
- GHSA-c3ww-3c8m-36r9 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences