Read the docs
TI-2026-56034 Aliases CVE-2026-81021GHSA-c3ww-3c8m-36r9

SupportCandy 3.2.9 - 3.5.2 - Unauthenticated Ticket Attachment Disclosure

Priority LOW 30CWE-200Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
Low · None · None
Fix status
Fixed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-200.

Summary

The SupportCandy WordPress plugin before 3.5.3 does not perform an authorization check on one of its support-ticket attachment download paths, allowing unauthenticated attackers to read protected customer-uploaded attachments by enumerating sequential attachment identifiers.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00345 28th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA
Fix Fixed SupportCandy (Unknown): 3.5.3

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
UnknownSupportCandy3.2.9 to before 3.5.33.5.3Patch availableCNA
  • SupportCandy VendorUnknown Affected 3.2.9 to before 3.5.3 Fixed in 3.5.3 Patch available CNA

Remediation

  • Fix · CNA SupportCandy (Unknown) Fixed in 3.5.3

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    SupportCandy 3.5.3

    2 records Highest priority Priority LOW 2 LOW

    Other records, highest priority first

    • TI-2026-56035 SupportCandy 3.3.6 - 3.5.2 - Unauthenticated Ticket Content Disclosure via Auth Code LeakPriority LOW 30

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-81021
  2. 2026-10-03 Alias added: GHSA-c3ww-3c8m-36r9

References

Sources