SupportCandy 3.3.6 - 3.5.2 - Unauthenticated Ticket Content Disclosure via Auth Code Leak
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- Low · None · None
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-200.
Summary
The SupportCandy WordPress plugin before 3.5.3 does not validate a submitted per-ticket authorization code before disclosing the real code to the requester, allowing unauthenticated users to read the contents of any support ticket.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- Yes
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Unknown | SupportCandy | 3.3.6 to before 3.5.3 | 3.5.3 | Patch available | CNA |
- SupportCandy VendorUnknown Affected 3.3.6 to before 3.5.3 Fixed in 3.5.3 Patch available CNA
Remediation
- Fix · CNA SupportCandy (Unknown) Fixed in 3.5.3
Fixed in the same release
Records fixed by the same vendor advisory or release, as the CNA lists them.
- Release ·
SupportCandy 3.5.3
2 records Highest priority Priority LOW 2 LOW
Other records, highest priority first
- TI-2026-56034 SupportCandy 3.2.9 - 3.5.2 - Unauthenticated Ticket Attachment DisclosurePriority LOW 30
Timeline
- 2026-10-02 Threatist record created from CVE-2026-81022
- 2026-10-03 Alias added: GHSA-9c6r-hmv4-wgpf
References
Sources
- CVE-2026-81022 · CVE Program
- CVE-2026-81022 · NVD
- FIRST EPSS
- GHSA-9c6r-hmv4-wgpf · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences