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TI-2026-58047 Aliases CVE-2026-84463

Cross-site request forgery in zammad

Priority LOW 27CWE-352Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Passive
Attack complexity
Low
Attack requirements
None
Impact type
Tampering, Cross-site scripting
Confidentiality · integrity · availability
None · None · None
Fix status
Fixed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-352 and CWE-79.

Summary

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.0015 4th percentileScored 2026-11-07
Fix Fixed zammad (zammad): 7.1.2

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
Zammad GmbHzammadbefore 7.1.27.1.2Patch availableCNA
  • zammad VendorZammad GmbH Affected before 7.1.2 Fixed in 7.1.2 Patch available CNA

CPE names Threatist (inferred) · 1

Inferred from how NVD named this product before; not given by a source.

CPEVersionsRoleVendor
cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*——Zammad GmbH
  • cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* Versions — — ·Zammad GmbH

Remediation

  • Fix · CNA zammad (zammad) Fixed in 7.1.2

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-84463

References

Other 2

  • TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
  • TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
  • TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
  • TI-2026-11233 Zammad 7.0.1 - Improper authorization in ticket article attachment cloning CVSS 4.0HIGH 7.1
  • TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
  • TI-2026-58043 Zammad: Account takeover via unverified email matching during SSO auto-link CVSS 4.0CRITICAL 9.1
See all 123 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences