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Weak password recovery in FaveoSuite Faveo Helpdesk

Priority HIGH 70CWE-640Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
Security bypass
Confidentiality · integrity · availability
Low · Low · Low
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-640.

Summary

FaveoSuite Faveo Helpdesk from 2.0.3 has a weak password recovery mechanism (CWE-640) in the reset handling of app/Http/Controllers/Auth/ForgotPasswordController.php. A remote attacker without credentials or user interaction can abuse the flaw, with low impact on confidentiality, integrity and availability.

Written with Claude Haiku 5.5 from the sources below · 2026-10-29

Description from the CNA

A vulnerability was identified in FaveoSuite Faveo Helpdesk 2.0.3. Affected by this issue is the function ForgotPasswordController::sendResetLinkEmail/PasswordController::reset of the file app/Http/Controllers/Auth/ForgotPasswordController.php. The manipulation leads to weak password recovery. The attack may be initiated remotely. The vendor was contacted early about this disclosure.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00278 20th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
FaveoSuiteFaveo Helpdesk2.0.3—No fix listedCNA
  • Faveo Helpdesk VendorFaveoSuite Affected 2.0.3 Fixed in — No fix listed CNA

CPE names CNA · 1

CPEVersionsRoleVendor
cpe:2.3:a:faveosuite:faveo_helpdesk:*:*:*:*:*:*:*:*——FaveoSuite
  • cpe:2.3:a:faveosuite:faveo_helpdesk:*:*:*:*:*:*:*:* Versions — — ·FaveoSuite

Remediation

The sources list no fixed version for Faveo Helpdesk.

Written with Claude Haiku 5.5 from the sources below · 2026-10-29

Timeline

  1. 2026-10-24 Threatist record created from CVE-2026-115973
  2. 2026-10-25 Priority changed: MEDIUM → LOW
  3. 2026-10-27 Alias added: GHSA-vghm-5wrh-6g57
  4. 2026-10-29 CISA SSVC decision points changed
  5. 2026-10-29 Priority changed: LOW → HIGH

References

—

  • TI-2026-80093 Missing authorization in FaveoSuite Faveo Helpdesk controller CVSS 4.0MEDIUM 6.9
  • TI-2026-86085 Broken access control in Faveo Helpdesk exposes other departments' tickets CVSS 4.0MEDIUM 5.3
  • TI-2026-75462 Faveo Helpdesk lets agents read tickets in other departments CVSS 4.0MEDIUM 5.3

Sources