TI-2026-85130 Aliases CVE-2026-102345

Stored cross-site scripting in Zammad ticket article rendering

LOW 23CWE-116Published 2026-11-04 · Updated 2026-11-04

Key facts

Attack vector: Network
Privileges required: Low
User interaction: Passive
Attack complexity: Low
Attack requirements: None
Impact type: Cross-site scripting
Confidentiality · integrity · availability: Low · Low · None
Fix status: Fixed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

Zammad before 7.1.2 has stored cross-site scripting in the new Vue-based ticket interface, which renders ticket article content without the expected output encoding (CWE-79). An authenticated user can store markup in an article that runs when another user views the ticket. The default Content Security Policy limits practical impact, and the classic REST/CoffeeScript interface is not affected.

Written with Claude Haiku 5.5 from the sources below · 2026-11-04

Description from the CNA

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the new Vue-based ticket interface can render ticket article content without the expected output encoding. An authenticated user can store markup in an article that is interpreted when another user views the ticket, enabling stored cross-site scripting. The default Content Security Policy limits practical impact, and the classic REST/CoffeeScript interface is not affected. This issue is fixed in version 7.1.2.

Why it matters now

EPSS 0.00243 15th percentileScored 2026-11-07

Fix Fixed zammad (zammad): 7.1.2

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
Zammad GmbH	zammad	before 7.1.2	7.1.2	Patch available	CNA

zammad VendorZammad GmbH Affected before 7.1.2 Fixed in 7.1.2 Patch available CNA

CPE names Threatist (inferred) · 1

Inferred from how NVD named this product before; not given by a source.

CPE	Versions	Role	Vendor
cpe:2.3:a:zammad:zammad::::::::	—	—	Zammad GmbH

cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* Versions — — ·Zammad GmbH

Remediation

Update Zammad to version 7.1.2, which fixes this issue.

Written with Claude Haiku 5.5 from the sources below · 2026-11-04

Fix · CNA zammad (zammad) Fixed in 7.1.2

Timeline

2026-11-04 Threatist record created from CVE-2026-102345

References

Other 2

TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
TI-2026-11233 Zammad 7.0.1 - Improper authorization in ticket article attachment cloning CVSS 4.0HIGH 7.1
TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
TI-2026-58043 Zammad: Account takeover via unverified email matching during SSO auto-link CVSS 4.0CRITICAL 9.1

See all 123 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences