Multiple cross-site scripting (XSS) vulnerabilities in Kayako SupportSuite 3.20.02 and…
Priority LOW 27CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Medium
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- None · Partial · None
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
Multiple cross-site scripting (XSS) vulnerabilities in Kayako SupportSuite 3.20.02 and earlier allow remote attackers to inject arbitrary web script or HTML via (1) the sessionid parameter in a livesupport startclientchat action to visitor/index.php; (2) the filter parameter in a news view action to index.php; or the Full Name field in a (3) account creation, (4) ticket opening, or (5) chat request operation.
Why it matters now
EPSS 0.04103 90th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 5
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:kayako:supportsuite:*:*:*:*:*:*:*:* | up to 3.20.02 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:* | 3.10.00 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:* | 3.10.02 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:* | 3.11.00 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:* | 3.11.01 | Vulnerable | Kayako |
- cpe:2.3:a:kayako:supportsuite:*:*:*:*:*:*:*:* Versions up to 3.20.02 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:* Versions 3.10.00 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:* Versions 3.10.02 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:* Versions 3.11.00 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:* Versions 3.11.01 Vulnerable ·Kayako
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2008-3700
- 2026-10-03 Alias added: GHSA-xxqm-cf86-wmxp
References
More Kayako Supportsuite vulnerabilities
- TI-2008-03543 SQL injection vulnerability in staff/index.php in Kayako SupportSuite 3.20.02 and earlier… CVSS 2.0MEDIUM 6.5
- TI-2005-04368 index.php in Kayako SupportSuite 3.00.26 and earlier allow remote attackers to obtain the… CVSS 2.0MEDIUM 5.0
- TI-2008-00370 Kayako SupportSuite 3.11.01 allows remote attackers to obtain server configuration… CVSS 2.0MEDIUM 5.0
- TI-2006-05609 Cross-site scripting (XSS) vulnerability in index.php in Kayako SupportSuite 3.00.32… CVSS 2.0MEDIUM 4.3
- TI-2009-03404 Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in… CVSS 2.0MEDIUM 4.3
- TI-2009-03266 Cross-site scripting (XSS) vulnerability in Kayako SupportSuite 3.50.06 allows remote… CVSS 2.0MEDIUM 4.3
Sources
- CVE-2008-3700 · CVE Program
- CVE-2008-3700 · NVD
- FIRST EPSS
- GHSA-xxqm-cf86-wmxp · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences