SQL injection vulnerability in staff/index.php in Kayako SupportSuite 3.20.02 and earlier…
Priority LOW 33CWE-89Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- SQL injection
- Confidentiality · integrity · availability
- Partial · Partial · Partial
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-89.
Summary
SQL injection vulnerability in staff/index.php in Kayako SupportSuite 3.20.02 and earlier allows remote authenticated users to execute arbitrary SQL commands via the customfieldlinkid parameter in a delcflink action.
Why it matters now
EPSS 0.01925 80th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 5
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:kayako:supportsuite:*:*:*:*:*:*:*:* | up to 3.20.02 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:* | 3.10.00 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:* | 3.10.02 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:* | 3.11.00 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:* | 3.11.01 | Vulnerable | Kayako |
- cpe:2.3:a:kayako:supportsuite:*:*:*:*:*:*:*:* Versions up to 3.20.02 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:* Versions 3.10.00 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:* Versions 3.10.02 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:* Versions 3.11.00 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:* Versions 3.11.01 Vulnerable ·Kayako
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2008-3701
- 2026-10-03 Alias added: GHSA-cv2r-cj8v-q8j3
References
More Kayako Supportsuite vulnerabilities
- TI-2008-03542 Multiple cross-site scripting (XSS) vulnerabilities in Kayako SupportSuite 3.20.02 and… CVSS 2.0MEDIUM 4.3
- TI-2005-04368 index.php in Kayako SupportSuite 3.00.26 and earlier allow remote attackers to obtain the… CVSS 2.0MEDIUM 5.0
- TI-2008-00370 Kayako SupportSuite 3.11.01 allows remote attackers to obtain server configuration… CVSS 2.0MEDIUM 5.0
- TI-2006-05609 Cross-site scripting (XSS) vulnerability in index.php in Kayako SupportSuite 3.00.32… CVSS 2.0MEDIUM 4.3
- TI-2009-03404 Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in… CVSS 2.0MEDIUM 4.3
- TI-2009-03266 Cross-site scripting (XSS) vulnerability in Kayako SupportSuite 3.50.06 allows remote… CVSS 2.0MEDIUM 4.3
Sources
- CVE-2008-3701 · CVE Program
- CVE-2008-3701 · NVD
- FIRST EPSS
- GHSA-cv2r-cj8v-q8j3 · GitHub Advisory Database · CC BY 4.0
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