The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and…
Priority LOW 28CWE-287Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- High
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- Partial · Partial · Partial
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-287.
Summary
The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields.
Why it matters now
EPSS 0.02464 84th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 5
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:consona:consona_dynamic_agent:-:-:enterprise:*:*:*:*:* | not specified by NVD | Vulnerable | Consona |
| cpe:2.3:a:consona:consona_dynamic_agent:-:-:marketing:*:*:*:*:* | not specified by NVD | Vulnerable | Consona |
| cpe:2.3:a:consona:consona_dynamic_agent:-:-:support:*:*:*:*:* | not specified by NVD | Vulnerable | Consona |
| cpe:2.3:a:consona:consona_live_assistance:*:*:*:*:*:*:*:* | all versions | Vulnerable | Consona |
| cpe:2.3:a:consona:consona_subscriber_assistance:*:*:*:*:*:*:*:* | all versions | Vulnerable | Consona |
- cpe:2.3:a:consona:consona_dynamic_agent:-:-:enterprise:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
- cpe:2.3:a:consona:consona_dynamic_agent:-:-:marketing:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
- cpe:2.3:a:consona:consona_dynamic_agent:-:-:support:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
- cpe:2.3:a:consona:consona_live_assistance:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Consona
- cpe:2.3:a:consona:consona_subscriber_assistance:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Consona
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2010-1910
- 2026-10-03 Alias added: GHSA-r37f-74v3-cc63
References
More Consona Dynamic Agent vulnerabilities
- TI-2010-01831 The default configuration of pluginlicense.ini for the SdcWebSecureBase interface in… CVSS 2.0HIGH 9.3
- TI-2010-01830 The SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent… CVSS 2.0HIGH 9.3
- TI-2010-01829 The site-locking implementation in the SdcWebSecureBase interface in tgctlcm.dll in… CVSS 2.0HIGH 9.3
- TI-2010-01826 The SdcUser.TgConCtl ActiveX control in tgctlcm.dll in Consona Live Assistance, Dynamic… CVSS 2.0HIGH 9.3
- TI-2010-01827 Buffer overflow in the RunCmd method in the SdcUser.TgConCtl ActiveX control in… CVSS 2.0HIGH 7.6
- TI-2010-01824 tgsrv.exe in the Repair Service in Consona Dynamic Agent, Repair Manager, Subscriber… CVSS 2.0HIGH 7.2
Sources
- CVE-2010-1910 · CVE Program
- CVE-2010-1910 · NVD
- FIRST EPSS
- GHSA-r37f-74v3-cc63 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences