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TI-2010-01831 Aliases CVE-2010-1913GHSA-789q-8xrh-w2rw

The default configuration of pluginlicense.ini for the SdcWebSecureBase interface in…

Priority MEDIUM 48CWE-16Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
— Not recorded in CVSS 2.0
Attack complexity
Medium
Impact type
—
Confidentiality · integrity · availability
Complete · Complete · Complete
Fix status
No fix listed

Attack profile from CVSS 2.0 · NVD. Fix status from CNA.

Summary

The default configuration of pluginlicense.ini for the SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance, when downloaded from a server operated by Telefonica or possibly other companies, contains an incorrect DNS whitelist that includes the DNS hostnames of home computers of many persons, which allows remote attackers to bypass intended restrictions on ActiveX execution by hosting an ActiveX control on an applicable home web server.

Why it matters now

EPSS 0.05028 92nd percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 5

CPEVersionsRoleVendor
cpe:2.3:a:consona:consona_dynamic_agent:-:-:enterprise:*:*:*:*:*not specified by NVDVulnerableConsona
cpe:2.3:a:consona:consona_dynamic_agent:-:-:marketing:*:*:*:*:*not specified by NVDVulnerableConsona
cpe:2.3:a:consona:consona_dynamic_agent:-:-:support:*:*:*:*:*not specified by NVDVulnerableConsona
cpe:2.3:a:consona:consona_live_assistance:*:*:*:*:*:*:*:*all versionsVulnerableConsona
cpe:2.3:a:consona:consona_subscriber_assistance:*:*:*:*:*:*:*:*all versionsVulnerableConsona
  • cpe:2.3:a:consona:consona_dynamic_agent:-:-:enterprise:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
  • cpe:2.3:a:consona:consona_dynamic_agent:-:-:marketing:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
  • cpe:2.3:a:consona:consona_dynamic_agent:-:-:support:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
  • cpe:2.3:a:consona:consona_live_assistance:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Consona
  • cpe:2.3:a:consona:consona_subscriber_assistance:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Consona

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2010-1913
  2. 2026-10-03 Alias added: GHSA-789q-8xrh-w2rw

References

  • TI-2010-01830 The SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent… CVSS 2.0HIGH 9.3
  • TI-2010-01829 The site-locking implementation in the SdcWebSecureBase interface in tgctlcm.dll in… CVSS 2.0HIGH 9.3
  • TI-2010-01826 The SdcUser.TgConCtl ActiveX control in tgctlcm.dll in Consona Live Assistance, Dynamic… CVSS 2.0HIGH 9.3
  • TI-2010-01827 Buffer overflow in the RunCmd method in the SdcUser.TgConCtl ActiveX control in… CVSS 2.0HIGH 7.6
  • TI-2010-01824 tgsrv.exe in the Repair Service in Consona Dynamic Agent, Repair Manager, Subscriber… CVSS 2.0HIGH 7.2
  • TI-2010-01828 The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and… CVSS 2.0MEDIUM 5.1
See all 8 →

Sources