Read the docs
TI-2010-01829 Aliases CVE-2010-1911GHSA-h5c2-wmhg-q46m

The site-locking implementation in the SdcWebSecureBase interface in tgctlcm.dll in…

Priority MEDIUM 46CWE-310Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
— Not recorded in CVSS 2.0
Attack complexity
Medium
Impact type
—
Confidentiality · integrity · availability
Complete · Complete · Complete
Fix status
No fix listed

Attack profile from CVSS 2.0 · NVD. Fix status from CNA.

Summary

The site-locking implementation in the SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance relies on a list of server domain names to restrict execution of ActiveX controls, which makes it easier for man-in-the-middle attackers to execute arbitrary code via a DNS hijacking attack.

Why it matters now

EPSS 0.03156 88th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 5

CPEVersionsRoleVendor
cpe:2.3:a:consona:consona_dynamic_agent:-:-:enterprise:*:*:*:*:*not specified by NVDVulnerableConsona
cpe:2.3:a:consona:consona_dynamic_agent:-:-:marketing:*:*:*:*:*not specified by NVDVulnerableConsona
cpe:2.3:a:consona:consona_dynamic_agent:-:-:support:*:*:*:*:*not specified by NVDVulnerableConsona
cpe:2.3:a:consona:consona_live_assistance:*:*:*:*:*:*:*:*all versionsVulnerableConsona
cpe:2.3:a:consona:consona_subscriber_assistance:*:*:*:*:*:*:*:*all versionsVulnerableConsona
  • cpe:2.3:a:consona:consona_dynamic_agent:-:-:enterprise:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
  • cpe:2.3:a:consona:consona_dynamic_agent:-:-:marketing:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
  • cpe:2.3:a:consona:consona_dynamic_agent:-:-:support:*:*:*:*:* Versions not specified by NVD Vulnerable ·Consona
  • cpe:2.3:a:consona:consona_live_assistance:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Consona
  • cpe:2.3:a:consona:consona_subscriber_assistance:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Consona

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2010-1911
  2. 2026-10-03 Alias added: GHSA-h5c2-wmhg-q46m

References

  • TI-2010-01831 The default configuration of pluginlicense.ini for the SdcWebSecureBase interface in… CVSS 2.0HIGH 9.3
  • TI-2010-01830 The SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent… CVSS 2.0HIGH 9.3
  • TI-2010-01826 The SdcUser.TgConCtl ActiveX control in tgctlcm.dll in Consona Live Assistance, Dynamic… CVSS 2.0HIGH 9.3
  • TI-2010-01827 Buffer overflow in the RunCmd method in the SdcUser.TgConCtl ActiveX control in… CVSS 2.0HIGH 7.6
  • TI-2010-01824 tgsrv.exe in the Repair Service in Consona Dynamic Agent, Repair Manager, Subscriber… CVSS 2.0HIGH 7.2
  • TI-2010-01828 The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and… CVSS 2.0MEDIUM 5.1
See all 8 →

Sources