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TI-2016-04232 Aliases CVE-2016-4889GHSA-3p82-57h4-gc59

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to…

Priority MEDIUM 43CWE-264Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-264.

Summary

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

Why it matters now

EPSS 0.02683 85th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:servicedesk_plus:*:*:*:*:*:*:*:*up to 8.2VulnerableZohocorp
  • cpe:2.3:a:zohocorp:servicedesk_plus:*:*:*:*:*:*:*:* Versions up to 8.2 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2016-4889
  2. 2026-10-03 Alias added: GHSA-3p82-57h4-gc59

References

  • TI-2019-07344 Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation… CVSS 3.0HIGH 8.8
  • TI-2015-01340 SQL injection vulnerability in reports/CreateReportTable.jsp in ZOHO ManageEngine… CVSS 2.0MEDIUM 6.5
  • TI-2016-04233 ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating… CVSS 3.0MEDIUM 5.3
  • TI-2016-04231 Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2… CVSS 3.0MEDIUM 5.4

Sources