ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to…
Priority MEDIUM 43CWE-264Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-264.
Summary
ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.
Why it matters now
EPSS 0.02683 85th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2016-4889
- 2026-10-03 Alias added: GHSA-3p82-57h4-gc59
References
More Zohocorp Servicedesk Plus vulnerabilities
- TI-2019-07344 Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation… CVSS 3.0HIGH 8.8
- TI-2015-01340 SQL injection vulnerability in reports/CreateReportTable.jsp in ZOHO ManageEngine… CVSS 2.0MEDIUM 6.5
- TI-2016-04233 ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating… CVSS 3.0MEDIUM 5.3
- TI-2016-04231 Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2… CVSS 3.0MEDIUM 5.4
Sources
- CVE-2016-4889 · CVE Program
- CVE-2016-4889 · NVD
- FIRST EPSS
- GHSA-3p82-57h4-gc59 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences