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TI-2016-04233 Aliases CVE-2016-4890GHSA-h2jg-xqpm-gpc5

ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating…

Priority LOW 30CWE-254Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
Low · None · None
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA.

Summary

ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating cookies, which makes it easier for attackers to obtain sensitive password information by leveraging access to a cookie.

Why it matters now

EPSS 0.03456 89th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:servicedesk_plus:*:*:*:*:*:*:*:*up to 9.1VulnerableZohocorp
  • cpe:2.3:a:zohocorp:servicedesk_plus:*:*:*:*:*:*:*:* Versions up to 9.1 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2016-4890
  2. 2026-10-03 Alias added: GHSA-h2jg-xqpm-gpc5

References

  • TI-2019-07344 Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation… CVSS 3.0HIGH 8.8
  • TI-2016-04232 ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to… CVSS 3.0HIGH 8.8
  • TI-2015-01340 SQL injection vulnerability in reports/CreateReportTable.jsp in ZOHO ManageEngine… CVSS 2.0MEDIUM 6.5
  • TI-2016-04231 Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2… CVSS 3.0MEDIUM 5.4

Sources