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TI-2019-07344 Aliases CVE-2019-10008GHSA-xpc7-m273-pggq

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation…

Priority MEDIUM 56CWE-384Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Spoofing
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-384.

Summary

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

Why it matters now

EPSS 0.19395 97th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA and NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:servicedesk_plus:9.3:*:*:*:*:*:*:*9.3VulnerableZohocorp
  • cpe:2.3:a:zohocorp:servicedesk_plus:9.3:*:*:*:*:*:*:* Versions 9.3 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-10008
  2. 2026-10-03 Alias added: GHSA-xpc7-m273-pggq

References

Exploit 1

Advisory 1

  • TI-2016-04232 ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to… CVSS 3.0HIGH 8.8
  • TI-2015-01340 SQL injection vulnerability in reports/CreateReportTable.jsp in ZOHO ManageEngine… CVSS 2.0MEDIUM 6.5
  • TI-2016-04233 ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating… CVSS 3.0MEDIUM 5.3
  • TI-2016-04231 Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2… CVSS 3.0MEDIUM 5.4

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences