SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.
Priority LOW 27CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
SolarWinds Web Help Desk 12.7.0 allows XSS via a CSV template file with a crafted Location Name field.
Why it matters now
EPSS 0.01347 71st percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:solarwinds:web_help_desk:12.7.0:*:*:*:*:*:*:* | 12.7.0 | Vulnerable | SolarWinds |
- cpe:2.3:a:solarwinds:web_help_desk:12.7.0:*:*:*:*:*:*:* Versions 12.7.0 Vulnerable ·SolarWinds
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2019-16960
- 2026-10-03 Alias added: GHSA-66g2-4363-r37f
References
More SolarWinds Web Help Desk vulnerabilities
- TI-2025-27044 SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2025-27034 SolarWinds Web Help Desk Security Control Bypass Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2025-19358 SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2024-19175 SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2024-19176 SolarWinds Web Help Desk Hardcoded Credential Vulnerability KEVCVSS 3.1CRITICAL 9.1
- TI-2025-27046 SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability CVSS 3.1CRITICAL 9.8
Sources
- CVE-2019-16960 · CVE Program
- CVE-2019-16960 · NVD
- FIRST EPSS
- GHSA-66g2-4363-r37f · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences