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TI-2021-18686 Aliases CVE-2021-42235GHSA-6wv3-7rx8-2362

SQL injection in osTicket before 1.14.8 and 1.15.4 login and password reset process…

Priority MEDIUM 44CWE-89Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
SQL injection
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-89.

Summary

SQL injection in osTicket before 1.14.8 and 1.15.4 login and password reset process allows attackers to access the osTicket administration profile functionality.

Why it matters now

EPSS 0.01036 64th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*before 1.14.8; 1.15 to before 1.15.4VulnerableEnhancesoft
  • cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:* Versions before 1.14.8; 1.15 to before 1.15.4 Vulnerable ·Enhancesoft

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2021-42235
  2. 2026-10-03 Alias added: GHSA-6wv3-7rx8-2362

References

  • TI-2026-17810 osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read CVSS 4.0HIGH 8.7
  • TI-2020-15225 SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning. CVSS 3.1CRITICAL 9.8
  • TI-2022-13727 Session Fixation vulnerability in in function login in class.auth.php in osTicket through 1.16.2. CVSS 3.1HIGH 8.8
  • TI-2025-19272 A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in… CVSS 3.1MEDIUM 6.5
  • TI-2023-14123 A denial of service attack might be launched against the server if an unusually lengthy… CVSS 3.1HIGH 7.5
  • TI-2022-03911 Cross-site Scripting (XSS) - Reflected in osticket/osticket CVSS 3.1MEDIUM 5.4
See all 44 →

Sources