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TI-2022-07047 Aliases CVE-2022-22798GHSA-6xc5-p2xh-3cfm

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control

Priority LOW 39Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will receive an error message with a login button, by clicking on it, he will connect to the system dashboard. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system.

Why it matters now

EPSS 0.00625 50th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
SysAidSysaid22.1.49 cloud version – 22.1.49—No fix listedCNA
SysAidSysaid22.1.63 on premise version – 22.1.63—No fix listedCNA
  • Sysaid VendorSysAid Affected 22.1.49 cloud version – 22.1.49 Fixed in — No fix listed CNA
  • Sysaid VendorSysAid Affected 22.1.63 on premise version – 22.1.63 Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:sysaid:sysaid:*:*:*:*:cloud:*:*:*before 21.1.50VulnerableSysAid
cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*before 22.1.64VulnerableSysAid
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:cloud:*:*:* Versions before 21.1.50 Vulnerable ·SysAid
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:* Versions before 22.1.64 Vulnerable ·SysAid

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2022-22798
  2. 2026-10-03 Alias added: GHSA-6xc5-p2xh-3cfm
  3. 2026-11-03 EPSS moved to the 50th–90th percentile

References

Advisory 1

  • TI-2023-25564 In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code… KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02427 SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02426 SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.3
  • TI-2025-02428 SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection CVSS 3.1CRITICAL 9.8
  • TI-2015-02650 Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote… CVSS 2.0HIGH 8.5
  • TI-2015-02647 SysAid Help Desk before 15.2 does not properly restrict access to certain functionality… CVSS 2.0HIGH 7.5
See all 28 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences