Read the docs
TI-2022-07321 Aliases CVE-2022-23165GHSA-8mf9-jm2g-r5q7

Cross-site scripting in Sysaid

Priority LOW 27CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

Sysaid – Sysaid 14.2.0 Reflected Cross-Site Scripting (XSS) - The parameter "helpPageName" used by the page "/help/treecontent.jsp" suffers from a Reflected Cross-Site Scripting vulnerability. For an attacker to exploit this Cross-Site Scripting vulnerability, it's necessary for the affected product to expose the Offline Help Pages. An attacker may gain access to sensitive information or execute client-side code in the browser session of the victim user. Furthermore, an attacker would require the victim to open a malicious link. An attacker may exploit this vulnerability in order to perform phishing attacks. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system

Why it matters now

EPSS 0.00394 33rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
SysAidSysaid22.2.19 cloud version – 22.2.19—No fix listedCNA
SysAidSysaid22.1.63 on premise version – 22.1.63—No fix listedCNA
  • Sysaid VendorSysAid Affected 22.2.19 cloud version – 22.2.19 Fixed in — No fix listed CNA
  • Sysaid VendorSysAid Affected 22.1.63 on premise version – 22.1.63 Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*before 22.1.64VulnerableSysAid
cpe:2.3:a:sysaid:sysaid:*:*:*:*:cloud:*:*:*before 22.2.20VulnerableSysAid
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:* Versions before 22.1.64 Vulnerable ·SysAid
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:cloud:*:*:* Versions before 22.2.20 Vulnerable ·SysAid

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2022-23165
  2. 2026-10-03 Alias added: GHSA-8mf9-jm2g-r5q7

References

Advisory 1

  • TI-2023-25564 In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code… KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02427 SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02426 SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.3
  • TI-2025-02428 SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection CVSS 3.1CRITICAL 9.8
  • TI-2015-02650 Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote… CVSS 2.0HIGH 8.5
  • TI-2015-02647 SysAid Help Desk before 15.2 does not properly restrict access to certain functionality… CVSS 2.0HIGH 7.5
See all 28 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences