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TI-2023-01984 Aliases CVE-2023-2109GHSA-9497-rgpm-w253

Cross-site Scripting (XSS) - DOM in chatwoot/chatwoot

Priority MEDIUM 60CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

Cross-site Scripting (XSS) - DOM in GitHub repository chatwoot/chatwoot prior to 2.14.0.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00366 30th percentileScored 2026-11-07
Fix Fixed chatwoot/chatwoot (chatwoot): 2.14.0

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
chatwootchatwoot/chatwootbefore 2.14.02.14.0Patch availableCNA
  • chatwoot/chatwoot Vendorchatwoot Affected before 2.14.0 Fixed in 2.14.0 Patch available CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:chatwoot:chatwoot:*:*:*:*:*:*:*:*before 2.14.0Vulnerablechatwoot
  • cpe:2.3:a:chatwoot:chatwoot:*:*:*:*:*:*:*:* Versions before 2.14.0 Vulnerable ·chatwoot

Remediation

  • Fix · CNA chatwoot/chatwoot (chatwoot) Fixed in 2.14.0

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-2109
  2. 2026-10-03 Alias added: GHSA-9497-rgpm-w253

References

Patch 1

Advisory 1

  • TI-2022-03436 Improper Restriction of Excessive Authentication Attempts in chatwoot/chatwoot CVSS 3.1CRITICAL 9.8
  • TI-2025-11229 chatwoot Admin IframeLoader.vue cross site scripting CVSS 4.0MEDIUM 5.3
  • TI-2024-00591 Stored XSS in chatwoot/chatwoot CVSS 3.1MEDIUM 4.8
  • TI-2025-15587 Chatwoot has a Blind SQL-injection in Conversation and Contacts filters CVSS 3.1CRITICAL 9.1
  • TI-2021-02675 Server-Side Request Forgery (SSRF) in chatwoot/chatwoot CVSS 3.1HIGH 8.8
  • TI-2021-02593 Inefficient Regular Expression Complexity in chatwoot/chatwoot CVSS 3.1HIGH 7.5
See all 16 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences