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TI-2023-16647 Aliases CVE-2023-33706GHSA-2884-h97f-466v

SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data…

Priority LOW 30CWE-639Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
High · None · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-639.

Summary

SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data via a modified sid parameter to EmailHtmlSourceIframe.jsp or a modified srID parameter to ShowMessage.jsp.

Why it matters now

EPSS 0.00582 48th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*before 23.2.15VulnerableSysAid
cpe:2.3:a:sysaid:sysaid:*:*:*:*:cloud:*:*:*before 23.2.50VulnerableSysAid
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:* Versions before 23.2.15 Vulnerable ·SysAid
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:cloud:*:*:* Versions before 23.2.50 Vulnerable ·SysAid

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-33706
  2. 2026-10-03 Alias added: GHSA-2884-h97f-466v

References

Exploit 1

  • TI-2023-25564 In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code… KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02427 SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02426 SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.3
  • TI-2025-02428 SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection CVSS 3.1CRITICAL 9.8
  • TI-2015-02650 Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote… CVSS 2.0HIGH 8.5
  • TI-2015-02647 SysAid Help Desk before 15.2 does not properly restrict access to certain functionality… CVSS 2.0HIGH 7.5
See all 28 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences