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TI-2023-21865 Aliases CVE-2023-41260GHSA-w2c3-h72m-ch9w

Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information…

Priority MEDIUM 40CWE-200Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
High · None · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-200.

Summary

Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Exposure in responses to mail-gateway REST API calls.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00869 59th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:bestpractical:request_tracker:*:*:*:*:*:*:*:*before 4.4.7; 5.0.0 to before 5.0.5Vulnerablebestpractical
  • cpe:2.3:a:bestpractical:request_tracker:*:*:*:*:*:*:*:* Versions before 4.4.7; 5.0.0 to before 5.0.5 Vulnerable ·bestpractical

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-41260
  2. 2026-10-03 Alias added: GHSA-w2c3-h72m-ch9w

References

  • TI-2017-03862 The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x… CVSS 3.0HIGH 8.8
  • TI-2023-21864 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
  • TI-2023-24078 Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a… CVSS 3.1HIGH 7.5
  • TI-2017-03861 Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2… CVSS 3.0HIGH 8.8
  • TI-2026-32210 RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint CVSS 3.1CRITICAL 9.1
  • TI-2025-21439 Cross-site scripting in bestpractical RT CVSS 3.1HIGH 7.2
See all 31 →

Sources